We ship Monday through Friday, orders received on weekends or holidays will be processed the next business day.
Returns or Exchanges must be arranged within 7 days of receipt.
Returns must be unopened and in original packaging to receive return credit.
A 20% restocking fee is applied on non-string returns. Due to the custom and specific nature of the product there are no returns on bow strings and/or cables.
All returns must get prior approval and an R/A number. No returns will be accepted without an R/A number. Please allow up to 2 weeks refund time for the process of returns.
Returns must be sent to:
60X Custom Strings
1047 State Rt. 268
Cowansville, PA 16218
Defective items are not warranted by 60X Custom Strings. Returns of defective merchandise are subject to manufacturer approval.
When returning a product we recommend the use of an insured and trackable shipper such as USPS, UPS or FedEX. 60X Custom Strings does not refund shipping costs, or cover return shipping. We will not accept COD or damaged packages.
Shipping speed was great ! Product looks and feels great. Very tight and made of great quality. Will buy again down the road, thanks
Wow, I never knew how stretched out my string was. My crossbow shoots like new again.